TERMS & CONDITIONS

GENERAL TERMS

Welcome to DB Locks. These Terms and Conditions govern the sale of locks and security products from our company. By purchasing from us, you agree to comply with the following terms.

1. General

These terms apply to all sales of locks and security products.
DB Locks reserves the right to update these terms at any time without prior notice.

2. Orders & Payment

All orders must be paid in full before dispatch.
We accept payment via all major credit and debit cards.
Prices are subject to change without notice.

3. Shipping & Delivery

Shipping times are estimates and not guaranteed.
We are not responsible for delays caused by couriers or unforeseen circumstances.
International buyers are responsible for any customs duties and taxes.

4. Returns & Exchanges

Returns are accepted within 30 days of delivery, provided items are unused and in original packaging.
Refunds will be processed within 7-10 working days of receiving the returned item.
Custom or personalized locks are non-returnable.

5. Intellectual Property

All designs, trademarks, and intellectual property related to DB Locks products remain our property.
Unauthorized reproduction or use of our designs is prohibited.

6. Privacy & Data Protection

We respect customer privacy and comply with applicable data protection laws.
Customer information is only used for order processing and communication purposes.

7. Governing Law

These terms are governed by the laws of the United Kingdom.
Any disputes will be subject to the exclusive jurisdiction of the courts in the United Kingdom.

8. Contact Information

For any inquiries regarding these terms, please contact us:

Email: daniel_baxter@sky.com
Phone: 07590634546
Business Hours: Monday - Friday, 9 AM - 5 PM BST

PRIVACY & SAFETY

At DB Locks, we are committed to protecting your privacy and ensuring the security of your personal information. This statement outlines our approach to data protection and safety in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

Privacy Commitment

We collect and process personal data only for the purpose of fulfilling orders, providing customer support, and improving our services.
Your personal information will never be sold or shared with third parties without your explicit consent, except where required by law.
We implement strict security measures to protect your data from unauthorized access, loss, or misuse.

Your GDPR Rights

As per GDPR regulations, you have the right to:

Access, correct, or delete your personal data.
Withdraw consent for data processing at any time.
Request data portability or restrict data processing.
Lodge a complaint with a data protection authority if you believe your rights have been violated.

Safety Commitment

Our locks and security products are designed with high-quality materials to ensure customer safety.
We advise proper installation and usage to maintain security effectiveness.
DB Locks is not liable for any misuse or improper installation of our products.

Payment Methods

WHOLESALE / B2B INQUIRIES

At DB Locks, we understand the unique needs of wholesalers and business clients. Whether you're looking for bulk orders, custom security solutions, or exclusive pricing, we are here to work with you.

We offer competitive wholesale pricing for bulk orders.
Custom security solutions tailored to your business needs.
Flexible deals and negotiable terms for large-scale purchases.
Reliable and fast order fulfillment to keep your business running smoothly.

If you’re a wholesaler or business looking for high-quality locks and security solutions, we’d love to discuss how we can support your needs. Contact us today to explore custom pricing and partnership opportunities.

Let’s work together to create the perfect security solution for your business.

PAYMENT METHODS

Credit / Debit Cards
Special Order